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ABOUT US

ABOUT EMERALD CITY LABS

At Emerald City Labs, we are committed to delivering accurate and reliable DNA and drug testing services to individuals, businesses, and organizations. To meet the unique needs of every client, we offer convenient mobile services, bringing our testing solutions directly to you.

We understand that each person has specific concerns and requirements, which is why we provide personalized consultations and dedicated support throughout the testing process. We’re here to guide you every step of the way, addressing any questions or concerns.

As your trusted partner in health and safety, we’re proud to offer flexible, accessible testing solutions. Thank you for choosing Emerald City Labs for your DNA and drug testing needs.

OUR MISSION

To provide accurate, confidential, and accessible DNA and drug testing services that empower individuals, families, and organizations to make informed decisions. We are committed to ensuring safety, promoting wellness, and offering peace of mind through ethical, science-based testing solutions tailored to the needs of every client.

OUR VISION

To revolutionize the accessibility of DNA and drug testing by delivering fast, accurate, and confidential results directly to individuals, families, and businesses through mobile services. Our goal is to break down barriers to testing, providing convenience, trust, and quality for informed decision-making anytime, anywhere.

FREQUENTLY ASK QUESTIONS (FAQS)

We offer a variety of DNA testing services including Legal, Non-Legal Peace of Mind, Grandparentage (1 Paternal Grandparent), Avuncular (Paternal Aunt or Uncle), Siblingship, and Immigration DNA Testing.

You will book your appointment online or by phone. Once your appointment is confirmed, you will show up to your appointment with a Valid Government Issued Photo ID (all parties age 18 and over require ID). All parties involved will be swabbed and the test will get shipped to our accredited laboratory. Test result turnaround times vary but typically come back within 2 business days. Your test results will then be emailed to you. To protect confidentiality, we will not be able to provide the results to you by phone!

If the alleged father is a minor, consent from a legal guardian will be required. This means the legal guardian will need to be present at the appointment to give consent.

We provide both DOT and Non-DOT drug testing services to individuals, businesses, and organizations. Drug tests we provide are Urine, Hair Follicle, and Oral Drug Testing. Our drug testing procedures are conducted in compliance with regulatory standards to ensure accuracy and reliability.

We collect hair from your head or body (head hair is preferred).

Once the hair sample is collected, it is sent to one of our certified labs for professional analysis, and review from a certified Medical Review Officer (MRO).

Negative results for a basic 5-panel hair follicle drug test are usually available within 2 to 3 days. The more complex 9 to 14 panel may take a couple days longer; positive initial test results are sent for further confirmatory testing which may take a few extra days.

Absolutely! Confidentiality is the utmost importance to us. We adhere to strict privacy protocols and ensure that all person information and test results are kept confidential.

Scheduling a test with Emerald City Labs is easy. Simply book online or contact our customer service team via phone or email, and they will assist you in setting up an appointment at a time convenient for you.

If you need to reschedule, you must do so within 24 hours of your appointment by contacting 1-888-322-1522. We will allow one reschedule at no cost. There are no refunds under any circumstances!

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